Support

Questions, requests or bug reports about FindDrop are welcome.

Tap the address to open your mail app, or press Copy and paste it. We reply on business days (Japan time). Replies may be in simple English.

Before you write

It helps to include your device (for example iPhone 17, iPhone Duo, iPad or Mac), its OS version, the FindDrop version (at the bottom of Settings) and what happened.

FAQ

Will I lose data when I reach the free limits?
No. When Keep reaches 50 items, you just can't add more until you delete some.

Can I get back items that expired from Drop?
Yes, from Recently Deleted. You choose how long it keeps them (7 days by default, up to 30).

How do I save screenshots without them going into Photos?
See Settings → Screenshot Import → Take with a Shortcut in the app. Assign it to Back Tap on iPhone or AssistiveTouch on iPad.

Can I use my purchase on other devices?
Yes, on the iPhone and iPad on the same Apple Account (Pro adds the Mac). Choose Restore Purchases in the app's Settings.